WebComplaints should normally be submitted in writing by email or post; if you would like to talk through your complaint with a member of the Complaints Resolution Team you can call them on 020 8726 6000 ext. 44010. The easiest way to register a complaint is to email us at [email protected] or you can write to us at: Complaint Resolution Team. WebDec 21, 2024 · Ombudsman finds Croydon council did not carry out assessments, provide 'Mr D' with a support plan or offer him a personal budget. A London borough has been told to pay out £1,000 apiece to an autistic man and his mother, who cared for him, after it failed to properly support them causing “stress, anxiety and a breakdown in family life”. An ...
Customer feedback and complaints form Croydon Council
WebDec 8, 2024 · The Local Government and Social Care Ombudsman has criticised London Borough of Croydon for failing to provide respite care for the mother of a disabled teenager because it would cost too much. The council argued that the care for the teen, who has Autism, Attention Deficit Hyperactivity Disorder (ADHD) and is largely non-verbal, would … WebThe Local Government and Social Care Ombudsman (LGSCO) looks at complaints about councils and some other authorities and organisations, including education admissions … the play college football
Tribunals, Inquiries and Ombudsman Lecture - LawTeacher.net
WebIn the investigation of a large number of individual complaints an Ombudsman might gain insight into a wider systematic failure in government functions. ... Case in Focus: R v Commissioner for Local Administration, ex p Croydon London Borough Council [1989] 1 … Web3 hours ago · The child’s mother has now won £21,000 in compensation from Lambeth Council, the ombudsman said. Nigel Ellis, chief executive of the Local Government and Social Care Ombudsman, said: “This family spent three-and-a-half years in accommodation that was quite obviously unsuitable to everyone but the council. ... Croydon Council … WebCroydon Council. 9 December 202 0. Our approach. The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme. The Ombudsman considers the evidence and looks to see if … side mounted sign cabinet